Privacy Policy

Stryk uses customer information to improve booking experiences, recommendations, and platform functionality. We only share necessary information required to complete bookings and confirmations. For certain services, address details are only shared after confirmation.

Last updated: 17 June 2026
Privacy Policy

1.Introduction

Welcome to Stryk ("Stryk", "we", "our", "us").

Stryk is a premium salon and beauty services booking platform offering appointment scheduling, at-home services, provider discovery, salon listings, beauty treatments, wellness experiences, and subscription-based service access.

This Privacy Policy explains how Stryk collects, uses, stores, protects, and discloses user information while using our mobile applications, websites, and related digital services.

By accessing or using Stryk, users agree to this Privacy Policy.

2.Information We Collect

  • Name
  • Email address
  • Phone number
  • Age
  • ZIP / postal code
  • Booking details
  • Appointment history
  • Location information where required
  • Device and usage information

3.How We Use Your Information

We use your information to:

  • Process bookings
  • Confirm appointments
  • Communicate with providers
  • Personalise recommendations
  • Improve the platform
  • Prevent fraud and misuse
  • Meet legal obligations

4.Sharing Your Information

We only share information necessary to complete your booking. For certain at-home services, your address will only be shared after the booking has been confirmed.

Your information may be shared with:

  • The provider you book with
  • Payment service providers
  • Technology and hosting providers
  • Authorities where required by law

5.Data Security

We use appropriate technical and organisational measures to protect your personal information. However, no online service can guarantee complete security.

6.Your Rights

Depending on where you live, you may have the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities

7.Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on Stryk.

8.Cookies & Tracking Technologies

Stryk may use the following technologies to improve your experience:

  • Cookies
  • Analytics tools
  • Device identifiers
  • Advertising identifiers
  • Personalisation technologies

These technologies help improve personalisation, user experience, booking performance, and platform stability. You may disable cookies through your device or browser settings; however, some platform features may not function properly.

9.Third-Party Services

Stryk may integrate with third-party services including:

  • Payment gateways (e.g. Stripe, TWINT, PayPal)
  • Location services

Third-party providers operate under their own privacy policies and legal terms. We encourage you to review their policies independently.

10.Cancellation Policy

Cancellation terms may vary depending on the provider. Some appointments may require advance notice or deposits. Providers may charge cancellation or no-show fees in accordance with their published policy. Applicable cancellation conditions will always be shown before confirmation. Where bookings are processed through an external booking platform, that platform's cancellation policy may also apply.

If you need to cancel or reschedule, we encourage you to do so as early as possible to avoid charges and allow the provider to offer the appointment to another customer.

Before confirming your booking, always check any applicable:

  • Cancellation deadlines
  • Deposit requirements
  • Cancellation fees
  • Refund conditions

11.Contact

If you have any privacy questions, please contact: xx@thestryk.ch

Privacy questions?

We're happy to help — reach out any time.

xx@thestryk.ch